Privacy Policy
Last Updated: May 29, 2026
Welcome to Lumina (the "App"), provided by Wellness at Work Pte. Ltd ("Company," "we," "us," or "our"). We are committed to protecting your privacy and being transparent about how we handle your information. At Lumina, privacy is built into our design. We are committed to transparency and to protecting your personal information while delivering a personalized, high‑quality experience. This Privacy Policy explains the types of information we collect, how it is used, stored, and shared when you use our App on Windows and macOS operating systems.
1. Scope of this Policy
This Policy applies to the Lumina application. It describes our practices regarding the collection, use, and disclosure of information, including data derived from your computer's camera and other metrics generated by the App.
2. Data Minimization & Local Processing
Lumina is engineered to run primarily on your device. No videos or personal media are stored on your device or in the cloud during regular use. All videos are processed locally on your device, processed metrics are stored and backed up securely on the cloud.
3. Purpose of Data Collection
- To personalize your app experience.
- To improve the app performance and troubleshoot issues.
- To communicate with you through emails and other channels.
- To ensure continuity of service by securely backing up processed data and user history.
- To monitor app health and performance for troubleshooting and improvements.
- To comply with legal obligations and protect against abuse.
4. Information We Collect
Usage Metrics: We automatically collect aggregated, anonymized data (e.g., error logs, performance data, session durations) to monitor app performance and improve functionality.
Device Information: We may collect non‑identifiable technical details (e.g., operating system, device model, IP address) to help optimize the app for your environment.
Data Collected During Calibration: To personalize the algorithm, Lumina processes facial landmark points during calibration. These landmark points help improve the accuracy of wellness scores. After calibration, facial landmark points are processed in real time on your device and are immediately deleted after processing. No facial images/videos are stored.
User-Provided Information: Any personal data you voluntarily provide (e.g., name, email address, form responses) will be collected in accordance with this Policy, encrypted and stored as per security standards.
5. Data Storage, Transfer, and Security
Storage Location: Information we collect (metrics, user inputs, and technical data) is stored on secure cloud servers managed by us or our trusted third-party service providers. These servers may be located in various countries. However, No facial data is stored or shared with any third parties.
Data Transfer: Your information will be transferred to and processed on these cloud servers. We take steps to ensure that data transfers comply with applicable data protection laws.
Security Measures: We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These may include encryption (both in transit and at rest where feasible), access controls, and regular security assessments. However, please note that no internet transmission or electronic storage method is 100% secure.
6. Third‑Party Services and Data Sharing
No Unnecessary Sharing: We do not sell or share your personal data with third parties, except as required by law or to protect our rights.
External Integrations: Any third‑party tools used (e.g., for analytics) have their own privacy policies, and we only use such services in accordance with our standards.
7. User Control and Rights
Access and Deletion: You have the right to access or request deletion of your personal data. To exercise these rights, please contact us at contact@wellnessatwork.ai.
Data Retention: We retain your personal data only for as long as necessary to provide our services or as required by law.
8. Communications
We may contact you via email or in‑app notifications regarding your account, updates to our services, or changes to this Privacy Policy. You may opt out of non‑essential communications at any time by following the unsubscribe instructions in our messages.
9. Children's Privacy
The App is not intended for use by individuals under the age of 13 (or a higher applicable age threshold, e.g., 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this document and provide additional notice via the App if significant changes occur. Your continued use of the App constitutes your acceptance of the updated Policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@wellnessatwork.ai